We also sent on the same day letters of cancellation to The Secret the Vine Resort in Cancun where we singed the contract and Profeco . Then there is the interest accruing. With this plus gorgeous beachfront settings offering an array of beach, land and watersport activities and the Explorers Club for Kids ages 3 to 12 with Red Cross certified staff, guests will experience Unlimited-Fun for the kid in everyone! Not sure why you felt the urge to respond in such a way. The following evening (Sept 12th), my wife had expressed some concerns that we had made such a large purchase without more research and, to put her mind at ease, I Googled Unlimited Vacation Club reviews. We are in and have decided to make the most of this We just had the presentation in February at Dreams Villa Magna in Nuevo Vallarta. Unlimited Vacation Club (UVC) (47 quejas). Unlimited Vacation Club, UVC Properties Zotry Paraso de la Bonita presents "Impression", its new concept of nine spectacular suites that offer the perfect combination of privacy, exclusivity and luxury. Participants can earn free nights at luxurious resorts and access to exclusive partner offers. The Explorers Club for Kids with Red Cross certified staff and Core Zone Teens Club* provide supervised day and evening activities. condescending person I ever met. 17 ) you start seeing the details of bad construction etc bad maintenance etc Dreams Resorts and Spas with locations in picture-perfect settings, are ideal for family vacations, weddings, and romantic getaways. I will also say that people are more likely to comment when they are upset this is a pretty big company I would hope others who have a good experience will weigh in as well. With a travel club membership in Unlimited Vacation Club by AMResorts, youll find your special resort from a variety of upscale travel experiences that include adult destinations, wellness resorts, and family-oriented properties all in gorgeous beachfront settings. Unlimited Vacation Club - Members Only Please! The general rule is that parent corporations will not be liable for acts of their subsidiaries. Customer service sent me an e mail : We have escalated your case to the Quality Assurance Department. What really Pisses me off is when we returned. In an update, we upgraded recently to Gold. You do have to watch for the VIP weeks expiring, we were able to use the last two and booked for next year. hahaha. We found local fish/meat/fruit/vegetable vendors, and cooked great meals at our house. Dang I was hoping they got better!!! Check the fine print before you sign. So I hope to find one. Ready to join the club? We will pay attention next time and adjust our expectations. Seems like it makes more sense to cut my losses, lick my wounds, and just book through Apple or someone reputable. Hope they make it right for you. etc. I sent the following email that night: To Whom It May Concern, Additional privileges include discounted rates for an array of room types at affiliated properties. my costs); $1798 (includes all my costs). I was very disappointed in the customer service when I tried to explain the situation and they refused to do anything to make it right. We have also been happy with our UVC membership. The resorts themselves have been terrific, although we have only used Mexico destinations. so, if youre a friend of a UVC member you get the best of all worlds, in my opinion. Everything is better at Breathless. We bought the Silver package and paid way to much in my opinion. $70,000 for 30 years isnt that bad considering thats $2,333 a year. We were never given a contract because I was told by them that I gave them the wrong email address even though we stayed at the resort for several days after signing the contract. Nice place for 512 dollars! I called and cancelled on the 19th of December and these horrible so called professionals still penalized us. Example experience today. Is CTIG a scam just like UVC? We have just purchased the silver package and are Barcel Tucancun Beach scared that it was a big mistake. One of our readers was able to get their UVC membership cancelled within the five day window, but there were some headaches. It only has the credits but I wanted to apply the cash. Regards. After saying no several times, and listening to their presentation for over 3 hours (was supposed to only take 90 minutes max) they gave me their best offer. I would get a cheaper rate if I chose not to go during holiday weeks, After trying to book a trip I realized that they snuck some things by me as I was trying to finish it up so we could begin our vacation. Regards. Unfortunately, I discovered that travel websites, like Expedia et al, get up to 80% (but usually 50-60%) off room rates, when you book a package with flights and transfers. Alternatively, you may use. To use our mobile site, please enable JavaScript. Which I learned I paid up to 30k less for the exact same contract based on talking to other guests.who signed up because I know the power of NO and how to use it to my advantage. Even if you get free, or discounted flights, from travel CCs, you still have to factor flights and transfers as part of your total travel plan. Im glad to know my mistake is helping others! Please contact us at: cx@unlimitedvc.com with your full name, member ID, email and phone number. Hello, Amy. Members of unlimited vacation club receive 25% off hotel rooms, but if you go through expedia or any online travel service, you'll find cheaper rates than they can get you. While the site is specifically geared towards Mexican law, the information I found there helped steer me in the right direction. We have been with UVC since 2014, no complaints we have been To Mexico Costa Rica many times we signed for the Pearl level I thought it was rather inexpensive. Please any info that would benefit her out of this horrible nightmare would be gratefully appreciated. We have already saved on two vacation once to Sunscape Sabor Cozumel in January with our family and once to Dreams Play Bonita in Panama. Yes, they tell you the nights are worth $500 but theyre not, they lie yes or stretch the truth, there are worth about 300 to 350., so I use them at that discretion. I thought I would start a positive forum for those of us already members with UVC to share experiences, recommend locations, ideas on what to do while at our AMResort, share ANYTHING that will HELP us with our club memberships. Its a terrible contract that gives UVC the ability to take away benefits with little or no notice and leaves the purchaser with almost no recourse except for a very short cancellation period of 5 days. Av. I said I would show them the cancellation email chain as well as the contract and, should the credit card company process the charge anyway, I would sue the card company in an American court. unlimited vacation club membership levels. If I can be any help I certainly will do so. Yes, it is important to know the ins and outs of your membership. And they are making things up and telling me to wait. I will also be contacting a lawyer to review prior to sending. We were told that we can stay at any of their affiliate locations for $499 a week. Some resorts you have to pay 2 for 1 day, and I could on a only book a trip April 15-Dec. 15. I also wonder how many of these comments are legit. Sorry cant help with your request as we live on the other side of the planet. They say no and we use the benefits as outlined in the contract until the next milestone out in the contract (50% paid)if the contract and benefits are not upheld on their end, they are in breach; therefore, cause to cancel. No deed ! We strongly recommend you stay away from this for a few reasons. On my last trip I had a meeting and was harassed to up grade. Three different songs playing in my ears at one time at the pool. Unlimited Vacation Club be careful! Unlimited Vacation Club by AMResorts is an exclusive travel club providing VIP privileges at luxurious AMResorts properties throughout Mexico, the Caribbean and Costa Rica. Wish now we never wouldve joined. If you are intelligent enough to search google, know your office points, know your flight sites and deals, know your hotel sites and deals, know how to bargain shop for your own activities and excursion deals, You are better off Spending that extra hour doing your own researching than to join the UVC membership and get burned financially and emotionally. Now for a few negatives, you have to live with the fact that these are salespeople and theyre trying to get you to buy rooms up front, which is one of the comments I read about and have come to the realization. If you are in a presentation, I suggest that you take a picture of the upgrade that they offer you because as one of the other people mentioned on this blog the piece paper disappears and then all of a sudden you dont know what youre getting. Granted, we have the cheapskate Choices membership. The resort cancelled my trip due to COVID. 500,000 to 799,000 points You're a sterling example of the vacation life. The money is not even use to build new resorts but just to make money ! We were told the interest rate was so high because Mexico has very high lending rates which is probably true, but it doesnt change the fact that this is a bad deal financially. AMResorts Secrets AMResorts - Unlimited Vacation Club The Unlimited Vacation Club by AMResorts is an exclusive travel club whose participants enjoy guaranteed preferred rates and benefits at AMResorts properties in Mexico and the Caribbean. Unlimited Vacation Club | 7,527 followers on LinkedIn. The parent company is Apple Leisure Group out of Newton PA, USA. 0800-047-4753. The 7 night trip cost my son, and I, about $1500CDN for everything. AMResorts is a collection of luxury resort destinations, each with its own unique personality. Depending on which tier you buy, you essentially get a certain number of weeks at their resorts. Hello Peter, We are sorry to read this. We have been too and liked Dreams PVR, all ocean view with a private beach. Its just their job. CONTACT US INFO (U.S./CAN) Toll Free Numbers. When was the above article written? Risk. 602-824-5996. We were told that this vacation club was just for Secrets in Jamaica that we love staying at. Im posting this to hopefully help someone else who ends up in the same situation with UVC that my wife and I did. 36 Premier weeks free in the Preferred Club. 1-877-923-2582. Secrets Resorts & Spas offer adults an extra measure of romance and sensuality in exquisite luxury beachfront settings. I just had the misfortune of going to one of their Unlimited Vacation Club presentation at their Dreams Los Cabos after sleeping barely 4 hours and what was supposed to be a 1.5 hr presentation became a 4 hour deal. so when they approaching me I felt something is wrong .but i refuse ,then they gave an better offer ,I pulled my credit card .gave my ID .ready to sign ,then they sales lost patient to my question . Do not buy into UVC United Vacation Club or you will regret it. 9 years ago Save Hi everyone! You can bet Ill be spending my lost vacation hours making sure everyone knows that Unlimited Vacation Club and Secrets is a total scam. 18) the only company that hat survive 30 years in Cancun is called royal islander . Somebody came running No no no you cant leave like That you paid 500 pesos for That already I Will refund you. Difference I was there 2 days before elections when I signed. And why is it a mandatory for them to go to the presentation? Also, the RCI component was a big factor for us because we felt like we could recoup our investment by using the stateside travel benefits that were described. Unlimited Vacation Club - Members Only Please! Not to mention the countless phone calls you receive, to upgrade. As for the membership itself, it's worked out great for us, been members for 3+ years we recently used our premiere week so the trip only cost us (ta && ta.queueForLoad ? I started to Talk angrily because I just wanted to leave and at That moment your employees That sell all your plans started laughing at me because they knew they got to waste my precious Time on our short Holiday here in Mexico. We sent in the Credit Carrots review team to sit through a four hour presentation in Mexico on one of the most popular vacation clubs around. Other Vacation Clubs and Timeshares give you a limited amount of weeks and only a few places to pick from if any. I do not want to explain myself multiple more time and keep getting passed around its already been an hour. Unlimited vacation club is fine if you know how to negotiate and you vacation often. The customer service rep told us the credits expired 5 days after they were issued. Telephone: (55) 5625 6700. I can literally spend that same amount of time instead of arguing with them about all the additional fees, I could have searched through google, put together my own trip and decent deals and prices and been done. I just noticed it when a new reply was added. My wife got a confirmation email for our booking today. And on top of that the annual renewal fee for UVC Lifestyle Collections. I thought I would start a positive forum for those of us already members with UVC to share experiences, recommend locations, ideas on what to do while at our AMResort, share ANYTHING that will HELP us with our club memberships. Ultimately, one of the most helpful resources I found was https://mescam.com/Refunds.htm. Since purchasing our membership, we have. The Unlimited Vacation Club is an exclusive travel club whose participants enjoy guaranteed preferred rates and benefits at properties around the world. With a travel club membership in Unlimited Vacation Club by AMResorts, you'll find your special resort from a variety of upscale travel experiences that include adult destinations, wellness resorts, and family-oriented properties all in gorgeous beachfront settings. Of course nobody told us nor did they notify us when they were issued. 1,559 posts. In case of voluntary termination of the Contract by Member, Mediator will return all the amounts paid by the Member within a period not to exceed fifteen (15) working days after the date of cancellation of the Contract, with exception of expenses for goods and services enjoyed and / or requested by the Member; Which will be deducted from the total amount to be refunded, provided that if such amounts fail to cover the amount corresponding to the goods and services enjoyed, the Member shall cover the additional amounts until liquidating the entire debt. You should do your due diligence and learn how to use it. We were assured that we could cancel within 30 days notice and receive a full rebate. Unlimited vacation club "member rate" discount? If youre reading this and signed within the last five days, cancel immediately and then get back to enjoying your vacation! benefits through a choice of participation levels to fit individual needs. You know what? She could not transfer me. This company is the most FRAUDULENT Ive ever had to encounter! My wife and I have been members since 2018, we use it three times a year, sometimes four times. Zoetry, Breathless, 5 diamond Secrets and Dreams resorts are what they call 2 for 1, meaning that you have to use two free nights for one. The resorts under Unlimited Vacation Club are some of the best properties around so we were very intrigued. Any suggestions or advice would be greatly appreciated. No value ! Hopefully this will help others to be careful before they sign any contract, especially when company is registered in the country that USA laws protecting consumers are not applicable ( like UVC in Dominican Republic). Our they have a sister company that does it. I am sure than most of the bad reviews here are from people who are out of their depth.