We offer maps and step-by-step instructions for Drop Box locations so you can print and email directions. I also never received an email back from their customer service, which I have sent them multiple. OnTrac started in 1991 as California Overnight, a division of its now 60-year old parent company Express Messenger Systems, Inc. What time is OnTrac end of day? I dont know where they delivered to but was not at my door. Gain the competitive edge with next-day delivery at ground rates! OnTrac Jobs in Los Angeles; Related Companies; FedEx Ground Jobs; XPO Logistics Jobs; FedEx Jobs; Republic Services Jobs; Tesla Jobs; Albertsons Companies Jobs; Jobs Tips; 11 Recession-Proof Jobs; How to Get a Job; The Perfect Resume Looks Like This; How to Write A Cover Letter; 9 Attention-Grabbing Cover Letter Examples ; New On Glassdoor; Best Jobs in America 2021; … If this is in regards to a recent delivery please private message the tracking number and I will make sure this is addressed. Absolute worst shipping service of all time. California, OnTrac is the best choice! OnTrac services every ZIP Code in California, and the metro areas of Arizona, Nevada, Oregon, Washington, Utah, Colorado and Idaho.Delivery times and transit days vary based on the delivery ZIP Code. Yhe people I ordered form say it's on it's way but NO ONE can tell me where my package is or when it'll be here. Our most popular service. Kudos. Thanks for nothing. OnTrac is the ABSOLUTELY worst shipping service I have ever experienced. Reading the other reviews, it sounds like I can expect several more delays. They were fast, courteous and and a pleasure to work with. (See photos). After a customer extremely angry, told me I was a liar and there was no box. I have another order that's also MIA. Ontrac Delivery Hours . OnTrac offers delivery services in CA, AZ, NV, OR, WA, UT, CO & ID. I ordered a package in beginning of Dec so it could be here by Christmas and my vendor used this company and my package arrived to their warehouse on the 7th...we are now on 21st and they are telling me the package is missing and they take full responsibility. But I can't get why Ontrac system makes shipping notify without any delivery made on previous date ! Because of its presence among other places, and not just California, the company decided on a name change to better suit its identity and became Ontrac in 2008. I would appreciate some transparency, not some arbitrary "Oh teehee we're sorry your package is delayed".It's like the cable operators from South Park, except they have your items held hostage. Near major metropolitan areas, heavy traffic is the biggest headache for our freight delivery teams. Not a good start, I'm getting nam flashbacks. OnTrac Ground Shipping offers fast and affordable next-day and 2-day ground delivery anywhere within California and the major metropolitan areas of Arizona, Nevada, Oregon, Washington, Utah, Colorado, and Idaho. Now I was hella upset because I got an email at 11:30 pm saying that my package was delivered earlier at 1:30 pm which was false. Delivered by noon; Saturday delivery by 2pm. I called the company who I ordered from myself and they must have talked some sense into OnTrac because it was pushed out the next day. They never left any note saying they been here … TVGuide.com. CBS News. I placed an order for a few items, it was a multi-shipper. They deliver to the wrong address. In a little over 24 hours they got it from Reno to Ontario, which given our current state of affairs is amazing! Every time shipper use ontrac, it's mean I need to fully pay attention on my goods. Absolutely the worst experience and I hope future purchases aren't handled by OnTrac as I will refrain from those future purchases if they are. One package arrived late, the other package from the SAME order keeps getting delayed- I think we're on day 3 of delays now? This is the 3rd time Ive had issues with Ontrack. It's always the same story, "We will create a case and contact us in 3 days" and then you contact them in 3 days and they be saying "We told u to give us 8-10 business days, why you calling us" and then "it says we delivered so that's not our prob anymore" Save your self a headache and DO NOT USE ONTRAC!! OnTrac Ground Service - Next-day and 2-day delivery by end of business day; Saturday delivery by prior arrangement, call 800.334.5000. Delivery people should double check the address on the package before delivering. Email that OnTrac sent me regarding my package. The first one I never received. I pray that no one ever needs to use this "service". If you don't change your ways I don't see how any business would use your services. Suddenly on 01/22, at 6:42 pm, they marked that the package was delivered at 2:20 pm, which was false. DirectPost by OnTrac USPS last-mile delivery; OnTrac Ground transit days, plus one. Supposedly my package has been sitting on a shelf for 11 days and counting. This "service" needs to be investigated. Ontrac tell them that it's on it's way but look how they've bene updating it daily. OnTrac has all your delivery needs covered with next-day delivery service to ground delivery anywhere within California and the major metropolitan areas of Arizona, Nevada, Oregon, Washington, Plus, if I was told the company I ordered from even contacted OnTrac because they knew it should have been delivered already! I would never use OnTrac willingly. Ontrac End Of Day Time . Had a package sitting at your warehouse for 4 days for NO REASON. COVID update: OnTrac has updated their hours and services. Now lets hope I can get my refund. On-Time for Less.…, Does their customer service number work for anyone????? "We are experiencing high call volumes due to the national emergency. For 2058 reviews of OnTrac "Ordered an Item on Amazon with prime, so it comes with free 2 day shipping service. I think I found my Apple Watch on offer up for sale ...What is your email Jacob .Never received my order. I physically drove last night at 6pm and took pictures of the box, showing the address of the medical building behind it. Please message the tracking number and I can check it out. They moved very quickly yet still mindful that there were items of personal value in…", Mesa Cold Storage is a temperature controlled logistics company headquartered in Tolleson, Arizona.Our nationwide partners along with our four southwest locations allows you the flexibility of using a single-source company when…, "I'm getting my LiveScan done here and the staff is super friendly, very helpful,…", "On a second opinion. I hope you listen to your reviews our country sure needs jobs. 12/08/2001:47PM Shipment Delayed; Delivery Date Updated  12/07/2001:39PM Shipment Delayed; Delivery Date Updated  12/05/2001:42PM Shipment Delayed; Delivery Date Updated  12/04/2001:36PM Shipment Delayed; Delivery Date Updated  12/03/2001:38PM Shipment Delayed; Delivery Date Updated  12/02/2002:10PM Shipment Delayed; Delivery Date Updated  12/01/2006:08PM Shipment Delayed; Delivery Date Updated  11/30/2006:05PM Shipment Delayed; Delivery Date Updated  11/27/2006:05PM Shipment Delayed; Delivery Date Updated  11/27/2012:00PM Package arrived at destination facility.Update 12/9/2020:At 10:20PM it was marked as delivered at 5PM per RSP (RSP's are the serial killer/rapist vans operated by your local meth dealer), but there is no sign of my package. Like many others, I've had my order sitting on a shelf for weeks. Of course, that information or peace of mind hasn't been given to me by any means. Even if they are evergreen (indefinite end date), contracts still address their own end. "Amazing! 847 other reviews that are not currently recommended, Find more Couriers & Delivery Services near OnTrac. Thank you for fast and on time delivery. I ordered BEFORE Black Friday to avoid this situation entirely. Ontrac has had much success for the fact … This place is the worst!! I'm livid...I hear story after story about your delivery incompetence. After submitting multiple requests online (once a day since the 8th) and over the phone OnTrac is now falsely claiming that the sent a driver to my home to check if the package was where they put it. ?This time, my wife ordered from Sephora and unfortunately goods were shipped via Ontrac.Their system shows they delivered on 2/20 but we still don't received any goods even if we passed  over three days !!! It will update daily around 1pm-2pm and say by the next day it will be delivered, which hasn't happened. And thank you for handling the package with care. OnTrac cannot schedule a specific delivery time window for day-definite deliveries. 11/26/2008:57AM Shipping label created; data received. Latest News from. with OnTrac. 6 Christmas gifts and over $100 in merch, gone. They simply marked the item delivered at the end of the day and went home. I don't understand how these people can be so disorganized and unprofessional, and still stay as open as a business. i would not do any business with them. The company was founded in California in 1991 as California Overnight and was formed from acquisitions of several small Canadian and American courier companies and expanded to seven additional states: Arizona, Nevada, Oregon, Washington, Utah, Colorado … Learn More . Every time shipper use ontrac, it's mean I need to fully pay attention on my goods. My package was in good shape and placed on the front porch out of the rain. I could not believe what I just saw, and I went and looked back at my security camera, and exactly that had, in fact happened!! I have no idea how you guys stay in business. Gain the competitive edge with next-day delivery at ground rates! We're your shipping Get guaranteed next-day delivery by the end of the business day. We offer next-day package delivery by noon with Real-time package tracking information made available in an easy-to-read format. What does that do for me when Christmas is 4 days away and that package had Christmas gifts?! overnight delivery in California, you can't find a faster shipping service! OnTrac now has many conveniently located Drop Boxes throughout our service area with pickup times as late as 10pm! In California, the evening rush hour on I-5 Los Angeles and … I called and they guaranteed they would deliver when I was home. be very careful when receiving packages from this company. What does that do for me when Christmas is 4 days away and that package had Christmas gifts?! DirectPost Multi-Carrier Software Providers. To see our destination delivery times simply click on one of the states in the map below or use the ZIP Code Lookup Tool in the yellow navigation bar. COVID update: OnTrac has updated their hours and services. The manager who replies to the messages? Gamespot. "Overnight deliveries are crucial for cities like Boise that are geographically isolated," Mayor David Bieter said. Thanks for nothing. After submitting multiple requests online (once a day since the 8th) and over the phone OnTrac is now falsely claiming that the sent a driver to my home to check if the package was where they put it. Also keep in mind I work from home, so I'm always by the door waiting for my packet and nothing. Thinking that now I was a victim of theft or fraud from this delivery service. I ordered an item and they unsuccessfully attempted to deliver twice. 171 reviews of OnTrac "My tracking # said the package came from Fremont, hence the Fremont hub gets the bad review. Now I will enjoy my Oculus Quest 2 all weekend long!!!! The delivery time will vary based on a route's other service commitments. Reading the other reviews, it sounds like I can expect several more delays.I've tried calling customer service 5 times with hour long waits and no one will answer the phone. One package arrived late, the other package from the SAME order keeps getting delayed- I think we're on day 3 of delays now? Here's hoping it gets delivered this time! Damages may be awarded to the injured party against a party who breaches such an agreement. However, it arrived in Ontario on December 7th and as of December 18th, it still has made it one town over. I live in a downtown apartment building with no lobby. I understand the COVID and Christmas excuses, but I have not had this issue with FedEx or USPS.Avoid OnTrac if you can. Timeline of a contract with a definite term. You can also reach Customer Care through our Contact Us form. At OnTrac, we care about more than just shipping. Now lets hope I can get my refund. I had a package delivered to my place of employment,  I didn't want my package to sit outside my front door at home. Tech Republic. OnTrac cannot schedule a specific delivery time window for day-definite deliveries. Please shut this place down...I would like to know their policy for zero tolerance for employee theft, what a joke!P.S. KudosHad a bad experience before but now I'm happy with the ontrac service.

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